Booking Platform Policies
Cancellation Policy
Flexible:
- Full refund for cancellations made 24 hours before check-in.
- 50% refund for cancellations made within 24 hours of check-in.
- No refund for cancellations after check-in.
Moderate:
- Full refund for cancellations made 5 days before check-in.
- 50% refund for cancellations made within 5 days of check-in.
- No refund for cancellations after check-in.
Strict:
- 50% refund for cancellations made 7 days before check-in.
- No refund for cancellations made within 7 days of check-in.
House Rules
No Smoking:
Smoking is not permitted inside the property.No Pets:
Pets are not allowed unless explicitly stated in the listing.No Parties or Events:
Parties or events are not allowed without prior approval.Quiet Hours:
Guests should observe quiet hours from 10 PM to 8 AM.Maximum Occupancy:
The number of guests should not exceed the limit specified in the listing.
Check-In and Check-Out Policy
Check-In Time:
3 PM to 10 PM.Check-Out Time:
11 AM.Early Check-In/Late Check-Out:
Subject to availability and may incur additional charges.
Security Deposit Policy
A security deposit of [amount] is required and will be refunded within [number of days] after check-out, provided there are no damages to the property.
Damage and Incident Policy
- Guests are responsible for any damage to the property during their stay.
- Any incidents or damages must be reported to the host immediately.
- Costs for repairs or replacements will be deducted from the security deposit or charged to the guest.
Guest Behavior Policy
- Guests must respect the property and neighborhood.
- Any disruptive behavior may result in immediate termination of the stay without refund.
- The host reserves the right to ask guests to leave if they violate the house rules.
Payment Policy
- Payment must be made in full at the time of booking.
- Accepted payment methods include credit card, debit card, and PayPal.
- Prices are subject to change, and the rate at the time of booking will be honored.
Privacy Policy
- Guest information will be kept confidential and only shared with the host and necessary third parties for booking and stay facilitation.
- The platform will comply with all applicable data protection laws.
Review Policy
- Guests and hosts are encouraged to leave honest reviews.
- Reviews should not contain offensive or inappropriate content.
- The platform reserves the right to remove reviews that violate these guidelines.
Pet Policy
- If pets are allowed, the listing must clearly state the rules regarding pets.
- Additional cleaning fees may apply for guests with pets.
- Pets must be supervised and kept off furniture.
Cleanliness Policy
- Hosts must ensure the property is clean and sanitized before each check-in.
- Guests are expected to maintain cleanliness and dispose of trash properly.
- Additional cleaning fees may be applied for excessive mess or damage.
Accessibility Policy
- Listings should specify any accessibility features available (e.g., wheelchair ramps, elevators).
- Hosts are encouraged to provide detailed information to accommodate guests with disabilities.
By using our platform, you agree to abide by these policies. For any questions or further clarification, please contact our support team at [contact information].
Thank you for choosing [Your Booking Platform]!